Effective Date: October 2026
Soulier Design Studio (“Soulier Design Studio,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly and in accordance with applicable Canadian privacy laws.
This Privacy Policy explains what personal information we may collect when you contact the studio, book a consultation, join a mailing list or waitlist, or otherwise provide information to Soulier Design Studio, and how that information is used.
1. Information We Collect
Depending on how you interact with us, we may collect:
Contact Information: Your name, email address, telephone number, mailing address, or other information you provide when contacting the studio.
Project Information: Information you provide about your home, renovation, new build, furnishings, or other design project.
Booking and Transaction Information: Information required to schedule consultations, administer services, issue invoices, or process payments.
Mailing List and Waitlist Information: Your name, email address, and communication preferences when you subscribe to studio communications or join a waitlist such as Recipe for Design.
We collect personal information that you provide voluntarily when interacting with Soulier Design Studio.
2. How We Use Your Information
We may use personal information to:
- respond to enquiries;
- provide and administer interior design services;
- schedule consultations and appointments;
- communicate about projects or services;
- manage mailing lists and waitlists;
- send information you have requested or consented to receive;
- process transactions and maintain appropriate business records; and
- operate and improve our services.
Soulier Design Studio does not sell or rent personal information.
3. Email Communications and Consent
If you subscribe to studio communications or join a waitlist, we may send you emails relating to the information, service, or programme you requested.
For example, individuals who join the Recipe for Design waitlist may receive occasional emails about Recipe for Design, including development, launch, and enrolment updates.
You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails or by contacting us directly.
Service-related or transactional communications may still be sent where necessary to respond to an enquiry, administer a booking, process a transaction, or support an existing client relationship.
4. Service Providers
Soulier Design Studio may use trusted third-party service providers to support functions such as website hosting, forms, appointment scheduling, email communications, invoicing, payment processing, and other business administration.
For example, information provided through the Recipe for Design waitlist may be processed through Mailchimp.
Some service providers may process or store information outside Canada. When this occurs, information may be subject to the laws of the jurisdiction in which the service provider operates.
We do not authorize third-party service providers to use personal information for purposes unrelated to the services they provide to us.
5. Cookies and Tracking Technologies
Soulier Design Studio does not use cookies or tracking technologies for behavioural advertising or retargeting.
Our website or third-party services connected to it may use limited technical cookies or similar technologies that are necessary for website functionality or service delivery.
We do not use this information to follow visitors across websites for advertising purposes.
6. Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
7. Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, or to satisfy legal or regulatory requirements.
When information is no longer required, it may be securely deleted, anonymized, or otherwise disposed of as appropriate.
8. Your Rights and Choices
You may contact Soulier Design Studio to:
- request access to personal information we hold about you;
- request correction of inaccurate information;
- withdraw consent to marketing communications; or
- request deletion of personal information, subject to applicable legal, contractual, and business record-keeping requirements.
We may need to verify your identity before responding to certain requests
9. Third-Party Links
Our website may contain links to third-party websites, products, services, manufacturers, suppliers, or other external resources.
Soulier Design Studio is not responsible for the privacy practices, security, or content of external websites. We encourage you to review the privacy practices of third parties when appropriate.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable requirements.
The most current version will be posted on this website together with its effective date.
11. Contact Information
If you have questions about this Privacy Policy, wish to exercise a privacy-related request, or have concerns about the way Soulier Design Studio handles personal information, please contact:
Soulier Design Studio
Deborah Soulier, Principal Designer
soulierdesignstudioe@rogers.com
https://soulierdesignstudio.com
